Refund Method

Refunds for eligible bookings will be processed only through the Original Mode of Payment. The refund amount will be credited back to the same payment method used for the original transaction.
Please note that the refund policy may vary depending on the specific service provider or principal involved. It is essential to review the booking confirmation and associated terms and conditions for detailed information regarding refunds.
If you have any questions or need further assistance regarding refunds, please contact Fly Easy Tours for clarification and support.

Flight Ticket Refund Policy

1. No Refunds: Flight tickets purchased through Fly Easy Tours are generally non-refundable unless otherwise stated or if the client has purchased the “Trip Cancellation and Refund Guarantee Product” at the time of booking.

2. Principal’s Terms and Conditions: Refunds, if applicable, will be subject to the terms and conditions of the airline or principal service provider. Each airline or principal may have their own refund policies and procedures.

3. Processing Fee: In case a refund is eligible, Fly Easy Tours will charge a processing fee for handling the refund request. The specific fee amount will be communicated to the client during the refund process.

4. Processing Time: Refund requests can take approximately 6 to 8 weeks to process, depending on the airline or principal involved. Please note that the processing time may vary, and Fly Easy Tours will make reasonable efforts to expedite the refund process.

It is important to note that the availability of refunds and the associated terms and conditions may vary depending on the specific airline or principal service provider. Customers are advised to review the terms and conditions of their booking and contact Fly Easy Tours for assistance with any refund requests.
Please ensure that you carefully consider your travel plans and requirements before making a flight booking, as flight tickets without the “Trip Cancellation and Refund Guarantee Product” are generally non-refundable

Hotel Booking Refund Policy

1. Alternative Hotel Selection: At the time of booking, Fly Easy Tours may not always be able to provide the specific hotel of your choice due to various factors, including availability. In such cases, our reservations team will suggest alternative hotels that match your criteria of price and location. It is important to carefully review and consider the alternatives provided before making a final selection.

2. Booking Cancellation: Once the availability of the hotel is confirmed and the credit card is charged, the cancellation policy will apply. The cancellation policy may vary depending on the specific hotel and the terms and conditions set by the hotel or the principal service provider.

3. Cancellation Policy: The cancellation policy will outline the timeframes and any applicable fees or penalties for canceling a hotel booking. It is important to carefully review and understand the cancellation policy before proceeding with the booking. Please note that cancellation policies are determined by the individual hotel or principal service provider and may vary.

4. Refund Process: In the event of a booking cancellation, Fly Easy Tours will facilitate the refund process according to the terms and conditions set by the hotel or principal service provider. Refunds, if eligible, will be processed back to the original payment method used for the booking. Please note that the refund process may take some time, and the timeframe for receiving the refund may vary depending on the specific hotel or principal involved.
Customers are advised to carefully review the booking details, including the hotel selection and the cancellation policy, before making a reservation. If you have any questions or require assistance regarding hotel booking cancellations and refunds, please contact Fly Easy Tours for further guidance.

By using Fly Easy Tours’ services, you acknowledge and agree to comply with these Terms and Conditions. If you do not agree with any part of this Agreement, you should not use our services.